Empowering Industries With Expert Consultancy & Skills Training
Providing industry-leading specialized training, consultancy, and technical expertise with a proven track record since 2000.
NRH Resources Sdn Bhd
Established in 2000 under founder Datin Nik Radiah Hassan, NRH Resources Sdn Bhd is a premier consultancy and intellectual property holder leveraging an academic editorial board to deliver specialized SKM curriculum development, expert landscaping advisory for DBKL, and high-level international aviation services for global partners like ETIHAD AIS, while fostering industrial growth through technical innovation and academic collaboration across diverse sectors.
Since 2000
Professional Consultancy Services
Accredited Centre Setup
Full assistance in turning colleges or academies into JPK-accredited centers for SKM and SLDN Levels 1, 2, 3, and DKM.
Instructor Certification
Guidance through the mandatory certification process for vocational instructors.
Program & WIM Development
Expert building for any NOSS in the JPK list, including the preparation of Written Instruction Materials (WIM).
Specialized Industry Training
Dedicated consultancy for the Aviation Industry (Ground Operations/Engineering) and Landscape Industry (Organic Growing).
Pathways To Certification
The Malaysian Skills Certification (SKM) is governed by the National Occupational Skills Standard (NOSS), ensuring students meet industry-expert benchmarks.
Pathway 1:
Institutional Training
Accredited training centers provide a syllabus focused on 30% practical skills or On-the-Job Training.
Pathway 2:
Industry-Oriented (SLDN)
A dual-system approach where 70% of training happens at the workplace and 30% in the classroom.
Pathway 3:
Prior Achievement (PPT)
Obtain certification by having past work experience or training assessed by JPK-appointed officers.
Empowering The Workforce Through SLDN
What is SLDN?
SLDN stands for Sistem Latihan Dual Nasional, a dual training system that combines workplace training and academy learning. Trainees spend 70% of their time on on-the-job training (OJT) and 30% in classroom sessions. Registered companies may also conduct in-house training on their own premises. Our 2022 Tracer Study highlights the real-world impact of this system.
96% of graduates found work in less than 6 months.
91% of job-seeking graduates secured employment.
87% of graduates are working in the specific skill field they studied.
51% of existing workers received salary increases or promotions after training.
Who We Serve
Educational Institutions
Colleges wanting to become JPK-accredited or add new courses.
Businesses
Companies looking to implement in-house SLDN training or find skilled interns.
Agriculture & Landscape
Landscapers, nursery owners, and urban entrepreneurs focused on organic farming.
Our Core Training Services
Ground Handling Ramp Services
Ensure the skies stay safe and flights stay on schedule. This course provides the essential training needed to manage aircraft turnarounds and ground operations in the demanding aviation industry.
This program offers:
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Regulatory Compliance: Training conducted in accordance with IATA Regulations.
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Safety Mastery: Deep dives into ground handling standards and ramp safety requirements.
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Career Progression: A structured path designed to enhance Malaysia’s aviation and public transportation sectors.
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Human Capital Development: Building the specific skills required to support local and international air travel.
Course Structure:
The program is divided into three progressive levels to ensure a comprehensive education.
Duration: Each level consists of 6 months of training.
Levels Available: Level 1, Level 2, and Level 3.
Core Training Topics:
Participants will gain hands-on knowledge and theoretical understanding of the following key areas:
Logistics: Basic Baggage, Cargo, and Dangerous Goods Handling.
Specialty Handling: Basic Animal Handling and Ground Communication.
Operations: Ramp Safety, Ground Maintenance Equipment, and Basic Ground Handling.
Key Operational Tasks:
Training covers the diverse tasks required to decrease ground time and increase aircraft productivity through simultaneous operations:
1. Ramp & Aircraft Services
Marshalling & Towing: Supervision of aircraft movement and start-up/towing procedures.
Technical Support: Fueling, wheel and tire checks, and repairing faults.
Ground Supply: Managing ground power, deicing, and climate control (cooling/heating).
Sanitation: Toilet servicing and supplying potable or demineralized water.
Maintenance: Handling routine and non-routine maintenance, plus cleaning cockpit and cabin windows.
2. Onboard & Equipment Services
Cabin Care: Cleaning, catering coordination, and in-flight entertainment management.
Configuration: Minor servicing of cabin fittings and seat configuration alterations.
Equipment Operation: Using passenger steps, catering loaders, and cargo/mail loading equipment.
Garden & Landscape Maintenance Training
Discover the art and science of nurturing outdoor spaces. Our Garden Maintenance program offers SKM certifications at Level 2 and Level 3, providing a pathway from technical skill mastery to operational supervision.
Occupation Overview:
Working in garden maintenance is a rewarding, hands-on career for those who enjoy the outdoors and have a passion for nature.
Physical Activity: Personnel work with tools and machinery, requiring strength and health for tasks like bending, lifting, and walking.
Environment: Most working hours are spent outdoors or in nurseries, with schedules that often depend on weather conditions.
Safety & Standards: High responsibility is required to adhere to safety procedures, especially when handling chemicals or heavy machinery to prevent accidents.
Teamwork: You may work independently or as part of a supervised group.
Course Certifications:
We provide structured training that combines vocational learning with On-The-Job Training (OJT) in the industry.
Level 2: Garden Maintenance Senior Technician
Become competent in the core technical skills required for professional gardening:
Horticulture: Plant identification, propagation, nutrition, and fertilization.
Plant Care: Professional pruning works and pest/disease control.
Technical Skills: Maintenance of garden equipment and machinery.
Core Tasks: Executing basic garden maintenance.
Level 3: Garden Maintenance Supervisor
Advance your career by mastering the coordination and monitoring of large-scale operations:
Coordination: Managing garden maintenance activities.
Monitoring: Overseeing garden quality, nursery operations, and inventory.
Supervision: Monitoring garden equipment and providing basic maintenance demonstrations.
Employment & Career Prospects:
There is a growing demand for skilled workers in this industry both locally and internationally. Graduates can find opportunities in various sectors:
| Industries | Job Roles |
Parks and Zoological Gardens | Garden Foreman / Skilled Worker |
Golf Courses | Landscape Coordinator / Supervisor |
Plant Nurseries | Nursery Assistant / Supervisor |
Hotels, Resorts & Theme Parks | Agriculture Technician |
Agriculture Sector | Asst. Golf Course Superintendent |
Entry Requirements:
A genuine interest in working in outdoor/park environments.
Ability to read, write, and possess basic analytical skills.
Completion of training and assessments in accordance with NOSS and the Department of Skills Development (DSD).
Garden & Landscape Maintenance Training
Discover the art and science of nurturing outdoor spaces. Our Garden Maintenance program offers SKM certifications at Level 2 and Level 3, providing a pathway from technical skill mastery to operational supervision.
Occupation Overview:
Working in garden maintenance is a rewarding, hands-on career for those who enjoy the outdoors and have a passion for nature.
Physical Activity: Personnel work with tools and machinery, requiring strength and health for tasks like bending, lifting, and walking.
Environment: Most working hours are spent outdoors or in nurseries, with schedules that often depend on weather conditions.
Safety & Standards: High responsibility is required to adhere to safety procedures, especially when handling chemicals or heavy machinery to prevent accidents.
Teamwork: You may work independently or as part of a supervised group.
Course Certifications:
We provide structured training that combines vocational learning with On-The-Job Training (OJT) in the industry.
Level 2: Garden Maintenance Senior Technician
Become competent in the core technical skills required for professional gardening:
Horticulture: Plant identification, propagation, nutrition, and fertilization.
Plant Care: Professional pruning works and pest/disease control.
Technical Skills: Maintenance of garden equipment and machinery.
Core Tasks: Executing basic garden maintenance.
Level 3: Garden Maintenance Supervisor
Advance your career by mastering the coordination and monitoring of large-scale operations:
Coordination: Managing garden maintenance activities.
Monitoring: Overseeing garden quality, nursery operations, and inventory.
Supervision: Monitoring garden equipment and providing basic maintenance demonstrations.
Employment & Career Prospects:
There is a growing demand for skilled workers in this industry both locally and internationally. Graduates can find opportunities in various sectors:
| Industries | Job Roles |
Parks and Zoological Gardens | Garden Foreman / Skilled Worker |
Golf Courses | Landscape Coordinator / Supervisor |
Plant Nurseries | Nursery Assistant / Supervisor |
Hotels, Resorts & Theme Parks | Agriculture Technician |
Agriculture Sector | Asst. Golf Course Superintendent |
Entry Requirements:
A genuine interest in working in outdoor/park environments.
Ability to read, write, and possess basic analytical skills.
Completion of training and assessments in accordance with NOSS and the Department of Skills Development (DSD).
Food & Beverage Operation Supervision
Welcome to the comprehensive overview of the Food & Beverage (F&B) Operation Supervision course. This program is designed to equip students with the essential skills to manage dining experiences and oversee the complex activities of a professional F&B environment.
Occupation Overview:
An F&B service professional is the heart of the guest experience. Their primary role is to take orders and serve food and beverages promptly and pleasantly. Beyond service, these personnel are responsible for:
Creating Memorable Experiences: Doing whatever is necessary to ensure guests return for the same high-quality dining experience.
Professional Representation: Maintaining a groomed, professional appearance that reflects the image of the establishment.
Hygiene & Safety: Ensuring service is conducted cleanly to protect guests from food-borne diseases.
Operational Oversight: Managing a variety of activities including billing, reservations, inventory control, and catered events.
The F&B Work Cycle:
The work process in F&B follows a continuous cycle to ensure seamless service:
Mise-en-Place: Preparing the station and environment before service begins.
Welcoming Guest: Greeting and seating diners.
Menu Presentation: Introducing the food and drink options.
Serving & Cleaning: Delivering orders and maintaining table cleanliness.
Bill Settlement: Handling the final payment process.
Course Modules:
Level 2: Foundation & Service Skills
Safety & Hygiene: F&B safety, health, hygiene, and sanitation practices.
Pre-Preparation: F&B pre-preparation operations (Mise-en-place).
Order Handling: Managing guest orders effectively.
Serving Techniques: Proper methods for food and beverage service.
Basic Financials: F&B billing and cashiering procedures.
Level 3: Management & Supervision
Customer Service: Advanced handling of customer service needs.
Financial Control: F&B billing and cashiering control systems.
Reservations: Handling guest bookings and reservations.
Inventory: Managing and controlling F&B inventory.
Operations Supervision: Oversight of the entire F&B department.
Our Training Services
The NRH Perspective
The Strategic Shift: Bridging the Gap Between Knowledge and Industry Excellence
Navigating The Complexities Of CAAM Part 145: A Framework For MRO Success
Beyond the Hangar: Integrating Green Energy into National Infrastructure
What Clients Say About Us
4.9
(50+ Reviews)
Where Strategy Meets Seamless Execution.
4.7
“Addressing our platform’s user churn was a top priority. Web Rocket spearheaded a comprehensive dashboard optimization that prioritized intuitive workflows and data-backed architecture. Within 30 days of implementation, we observed a 40% increase in user retention. Their team’s commitment to user-centric insights and collaborative problem-solving was instrumental to our success.”
4.9
“In a saturated market, brand differentiation is vital. Web Rocket developed a high-impact visual identity that successfully captured our unique market position. This unified brand architecture has been seamlessly integrated across our logistics fleet and international trade presence. Following the rollout, we achieved a 65% increase in revenue, proving the strategic value of their approach.”
Our Core Services
Aircraft Maintenance Engineering
NRH Resources Sdn Bhd provides specialized training to bridge the critical manpower gap in Malaysia’s aviation sector.
- National Manpower Alignment: Supporting MIGHT’s projection of a 60,000-strong aviation workforce.
- Filling the Skills Gap: Addressing the current shortage of 15,000 personnel by training the next generation of engineers.
- Annual Target Support: Developing high-quality talent to meet the industry’s need for over 2,100 new engineers annually.
- Specialized Training: Delivering dedicated Aircraft Maintenance Engineering programs to fulfill local industry requirements.
Green Energy & Sustainability
NRH Resources Sdn Bhd integrates global environmental standards with deep technical expertise to provide sustainable energy and resource solutions.
- Global Initiative Alignment: Delivering services that meet international standards for green energy and environmental sustainability.
- Specialized Consultancy: Offering expert advisory in high-impact areas, including electrical generation, water purification, and waste management.
- Engineering Excellence: Led by a founder with over 30 years of experience, including a decade with the national utility provider and 20 years as a lead electrical consultant.
- Integrated Resource Management: Developing holistic strategies to optimize energy use and improve environmental stewardship for industrial and public sectors.
Garden Maintenance
NRH Resources Sdn Bhd provides professional training and maintenance solutions to preserve Malaysia's lush tropical landscapes.
- Tropical Climate Expertise: Leveraging Malaysia’s year-round growing season to provide consistent, high-standard horticultural care.
- Infrastructure Preservation: Protecting the significant investments made by states, municipalities, and private enterprises in large-scale public and private gardens.
- Skill-Based Solutions: Addressing the critical issue of garden degradation by replacing untrained staff with knowledgeable, skilled professionals.
- Comprehensive Upkeep: Delivering systematic maintenance programs designed to sustain the aesthetic and biological health of complex garden developments.
Ground Handling
NRH Resources Sdn Bhd enhances aviation efficiency by providing structured training and support services for critical airline ground operations.
- Industry Efficiency Support: Delivering essential services that streamline airline ground requirements and improve overall aviation performance.
- Global Growth Alignment: Scaling operations to meet the rapid expansion of air transportation both domestically and internationally.
- Skilled Talent Development: Addressing the global shortage of qualified ground staff by producing industry-ready personnel.
- Structured Career Pathways: Offering comprehensive training programs that provide clear career guidance and professional growth for individuals and organizations.
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